TERMS AND CONDITIONS
By accessing this website, you agree to be bound by the terms and conditions of use appearing below,
such use being non-commercial in nature and conditioned on your acceptance. The materials on this website are Copyright © 2016 Warren Systems, Inc. All rights reserved. You are hereby authorized to view, copy, print, and distribute these materials subject to the following conditions:
1. The materials may be used for internal informational purposes only;
2. Any copy of these materials or any portion thereof must include the above copyright notice; and
3. Warren Systems, Inc. may revoke or modify any of the foregoing rights at any time.
You also expressly agree that you will not use any robot, spider, or other automatic or manual device or
a process to interfere or attempt to interfere with the proper working of our website, nor act as a conduit for others to effect the same result.
These are Warren Systems, Inc.'s (“Warren Systems”, “we” or “our”) Overall Return Guidelines applicable only to products purchased by you directly from the Warren Systems website. All returns must meet the overall guidelines in order for the individual return policy to apply.
All product returns require a Return Merchandise Authorization (RMA) number. You may obtain an RMA number by contacting Warren Systems Customer Service through any of the methods provided on our Contact Us page. Returns for refund may be subject to a restocking fee. Products that are new with the retail packaging never opened can be returned to Warren Systems within 7 days. Products that are received by Warren Systems in any of the following conditions are not eligible for return and may be rejected:
Any product not purchased from Warren Systems.
Any product that does not exhibit the described reason for the return (i.e., a return initiated for a DOA
product that powers on and works properly upon inspection).
Any product with missing, damaged, altered, or otherwise unreadable serial number label, manufacturer
model or part number label, and/or warranty label.
Any product that is returned without all original packaging and accessories, including the retail box,
manuals, cables, and all other items originally included with the product. Refund returns received in this
condition may incur a restocking fee or be rejected.
Any product from which the UPC code has been removed from its packaging.
Any product that exhibits physical damage. If you received your product damaged, please report the
damage to your shipping carrier immediately. If the shipping box shows apparent damage, ask that the
delivery driver witnesses you opening it to inspect the item inside for physical damage. If the damage is evident, do not accept the item. This is would not be considered a return. Warren Systems is not a shipping company, and cannot assume responsibility for damages caused in shipment.
Any product for which you have submitted a mail-in rebate. Any product which appears tampered, customized or altered in any way.
Desktop PC, Notebooks, or Tablet PCs:
A defective Desktop PC, Notebook, or Tablet PC that is returned for a replacement may be repaired or
replaced at Warren Systems' sole discretion unless otherwise required by law. While we strive to adhere
to our own standard RMA processing times, we cannot guarantee that these times will be met. If you have a question regarding returning a Desktop PC, Notebook, or Tablet PC, please contact our Customer
Service Department. Some computer systems will require pre-authorization from the manufacturer technical support in order for an RMA to Warren Systems to be authorized.This can take time.
For televisions with a screen size greater than 37 inches: An adult (age 18 or older) is required to sign the
shipping courier's release form to complete delivery. It is highly recommended that you inspect the product UPON DELIVERY for visible damage. Large item shipments require that shipping damage is reported within 48 HOURS of the product’s delivery. Any damage reported more than 48 HOURS after the product delivery will not be accepted by Warren Systems for replacement or refund. After delivery, please read all included documentation and/or contact the manufacturer directly to determine applicable warranty coverage, if any. If you need to return a product that was shipped via Large Item Delivery, please contact Warren Systems customer service department to obtain instructions on how to return the product.
Television and Monitor Dead Pixels:
Televisions or Monitors with 8 dead pixels or more can be returned for a replacement within 14 days from the purchase date.
Point of Sale Products:
Some items are non-returnable, including software, custom labels and opened supplies (including without limitation labels, ribbons, receipt paper, receipt ribbons, print heads, card stock, RFID tags).
Special order products are not eligible for return.
Any product that is returned with markings or writing made by the customer on the original box is not eligible for return.
Nothing on this website will be construed as conferring any license of Warren Systems, Inc.'s rights or
any third party rights. Although the information is provided on this server to anyone, we retain the
copyright on all text and graphic images. This means you may not distribute the text or graphics to others without the express written permission of Warren Systems, Inc., or modify or re-use the text or graphics without the express written permission of Warren Systems, Inc. It is expressly forbidden to use either Warren Systems, Inc.'s URL, meta-tags, or other embedded web site information to effect any
"matchmaker" advertising by third parties or to act as a conduit for others to effect the same result. You
may print copies of the information for your own personal use. Warren Systems, Inc also reserves all other rights, including the right to make changes or corrections at any time without notice. You are prohibited from posting on this website or transmitting to this website any unlawful, threatening, libelous, defamatory, obscene, scandalous, inflammatory, pornographic, objectionable or profane material or any materials that could constitute or encourage conduct that would be considered a criminal offense, give rise to civil liability or otherwise violate any law. Warren Systems, Inc. will fully cooperate with law enforcement authorities or court orders requesting or directing Warren
Systems, Inc. to disclose the identity of or help identify anyone posting any such information or materials on this website. Warren Systems, Inc makes no commitment to update the information provided herein. The information, text, graphics, and links on this website are provided by Warren Systems, Inc as a convenience to its customers. This website may contain content not generated by Warren Systems, Inc and Warren Systems, Inc is not responsible for any third-party content. The name of Warren Systems, Inc or the Warren Systems, Inc logos and trademarks may not be used in advertising or publicity pertaining to distribution of the information on or linked to this website or any other server or "hot-linked" sites without specific, written prior permission. Warren Systems, Inc. makes no representation or warranties about the accuracy, currency, completeness, or suitability of the information provided on this web site and will not be liable for any use of this information for any purpose. The information on this web site could contain technical inaccuracies or typographical errors, and information may be changed, updated, and deleted without notice. Warren Systems, Inc. may make improvements and/or changes in the products and/or the programs described on this web site at any time. User agrees that content submitted to Warren Systems, Inc.such as (but not limited to) images, product reviews, product ratings, questions, and answers become the property of Warren Systems, Inc.and can be used in any manner it sees fit. User agrees to transfer ownership without compensation of any kind. The material provided on this web site is protected by law, including, but not limited to, United States copyright law, trademark law, and international treaties. This web site is controlled and operated by Warren Systems, Inc.in Winchester, Virginia , United States of America. Warren Systems, Inc.makes no representation that materials on this web site are appropriate or available for use in other locations. Those who choose to access this site from other locations do so on their own initiative and are responsible for compliance with local laws, if and to the extent applicable.
WARREN SYSTEMS, INC. DISCLAIMS ALL WARRANTIES WITH REGARD TO THE INFORMATION
PROVIDED ON THIS WEB SITE OR OTHER SITES "HOT LINKED" TO THIS SITE, INCLUDING ALL
EXPRESS OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE. IN NO EVENT WILL WARREN SYSTEMS, INC. BE LIABLE FOR ANY DIRECT,
INCIDENTAL, SPECIAL, INDIRECT, CONSEQUENTIAL DAMAGES, OR PUNITIVE DAMAGES
WHATSOEVER RESULTING FROM LOSS OF USE, DATA, BUSINESS INTERRUPTION, SALES, OR
PROFITS, WHETHER IN A CONTRACT, NEGLIGENCE, OR OTHER TORTIOUS ACTION, ARISING
OUT OF ACCESS TO, USE OF, OR IN CONNECTION WITH THE USE, INABILITY TO USE,
ACCURACY, SUITABILITY, OR PERFORMANCE OF THIS INFORMATION, EVEN IF WARREN
SYSTEMS, INC. IS EXPRESSLY ADVISED ABOUT THE POSSIBILITY OF SUCH DAMAGES. SOME
JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE
EXCLUSION MAY NOT APPLY TO YOU. ANY CLAIM RELATED TO THE INFORMATION ON THIS WEB SITE WILL BE GOVERNED BY THE LAWS OF VIRGINIA WITHOUT REGARD TO CONFLICTS OF LAW RULES. IN THE EVENT OF ANY DISPUTE REGARDING THIS WEBSITE, THE PARTIES IRREVOCABLY CONSENT TO EXCLUSIVE PERSONAL JURISDICTION AND VENUE IN THE COURTS IN WINCHESTER IN THE STATE OF VIRGINIA, IN CONNECTION WITH ANY DISPUTE ARISING UNDER A STATE CLAIM INVOLVING THIS AGREEMENT OR WEB SITE, AND TO THE FEDERAL DISTRICT COURTS, WESTERN DISTRICT OF VIRGINIA, IN CONNECTION WITH ANY DISPUTE ARISING UNDER A FEDERAL CLAIM INVOLVING THIS AGREEMENT OR WEB SITE.